I was in the break room at work making coffee when one of the senior managers burst through the door.  He was quite flustered and started talking loudly to one of the customer service team who thought they were going to be having a quiet coffee break.

They were wrong.

He was talking (or half shouting) about an on-going complaint we’d received from a customer who had become seriously ill whilst on holiday.

“Apparently it’s semolina poisoning!” he half shouted.

I stopped making drinks, turned and smiled, “Did you just say semolina poisoning?”

He turned to me with a face of genuine, serious concern.

“Yes”

“Really? Semolina poisoning?”

“Yes!”

Ok then.  I won’t argue.  Your education probably cost more than mine.